My British Airways Accounts Hacked


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The other day, many people’s British Airways Executive Club accounts were hacked and it turns out mine was too. As reported by USA Today, “The breach apparently was the result of a third party using information obtained elsewhere on the Internet, via an automated process, to try to gain access to accounts. It follows problems for hotel companies Hilton and Starwood as well as United and American airlines.”

It turns out all three of the British Airways accounts I manage have been hacked.

My British Airways Account Hacked

Here is the letter that I received from British Airways:

Screen Shot 2015-04-02 at 6.57.11 AM

 

Basically British Airways locked down members accounts. But with the unauthorized access, the hackers could have obtained more information stored in the account.

Bottom Line

All my points were removed and then redeposited back into my account. I had to change my password as my account had been locked my British Airways.

Did this happen to you as well? Were you able to get your points back and regain access to your account? What other changes were made within your account? There were reports of peoples phone numbers being changed as well as other personal information. Make sure you check.

 

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About The Weekly Flyer

The Weekly Flyer writes about travel from a business traveler perspective. He travels the world every week accumulating points and miles along the way.

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Comments

  1. I had the login issue and then my points taken away, but were put back a few days later. However I was extremely disappointed in BA’s lack of communication on this. I received no email or letter at any point in time, and only from my obsessive following of other points/miles bloggers did I know what was going on 🙂

    I had to nag BA on Twitter a few times just to get any acknowledgement, and it was minimal at best.

    I didn’t check my other info, so I better check that now! Thx

  2. I really wonder about the hacked part of the story. I got an email from REI yesterday saying they locked my account down because a third party, Award wallet, accessed my information. Gee, thanks. I’ll bet British Airways food something similar.

  3. I got almost identical e-mails from REI and British Air about a data hack and I suspect the third party access is actually the Award Wallet app updating my data per my request. I have no proof, I’m just optimistic. 🙂

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