Hyatt announced on Twitter last month that they would be matching anyone to Hyatt Diamond status, however after a few days that shortly changed and Hyatt made it more restrictive that only those who have Starwood Platinum would be matched to Hyatt Diamond.
I wanted to see if this was still the case, so a family member just sent the request in last week, and was finally matched to Hyatt Diamond, so if you have SPG Platinum and are looking to elite status with Hyatt, it’s not too late!
They received the following email of their new perks:
Feel free to celebrate your new Diamond status any way you like. Jump for joy, scream and shout, and start to enjoy the elite benefits of Diamond status through February 28, 2017:
• Earn rewards faster with a 30% point bonus, and you’ll be on your way to your next great getaway
• Receive exclusive access to the Regency Club® or Grand Club®, featuring complimentary continental breakfast and evening hors d’oeuvres
• Enjoy a 4 p.m. late checkout, because meetings don’t always end early and sometimes you just want to relax a little longer
• Treat yourself to a suite upgrade four times a year on eligible paid stays
Continue to celebrate every time you stay with us, while enjoying all the rewarding benefits of your new status.
Bottom Line
Now is the time to reach out to Hyatt if you are still thinking about a status match from Starwood Platinum. You’ll also get 4 suite upgrades this year and 4 more for next year.
To go about the match, email goldpassport@hyatt.com with your GP number, current status. Good luck!
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Incorrect. It is indeed too late. I am SPG plat 75 n got rejected. Just because your family member submitted last week and got it matched doesn’t mean offer is still alive now. Here’s the message:
Thank you for your email and inquiry into our special, limited time Tier
Match offer.
We are unable to complete your tier match request at this time, as we
only accept valid screen shots.
Please let me know if I may be of any other assistance.
Best Regards,
Cody Gillihan
Hyatt Sales Associate
Global Contact Center
If I’m not sure how much I’ll use the status, should I still go for it? Will I be limited from a match in the future?
@Steve sounds like you just need to send in a valid screenshot?
I have sent in 3 request starting on Nov 25th I am IHG spire elite finally today I got a reply saying they gave me platinum, I have asked why I never got diamond as offered
Applied on Nov 25, got the email saying 14 business days needed. It still haven’t been 14 business days so haven’t pressed it. But I’m Marriott and SPG plat 50, as well as now Hilton Diamond. Hopefully will receive follow up soon.
I was told when I asked that in order for them to match a HIlton Diamond status the request would have had to be emailed by noon on 11/20. Seems like they are making up rules as they go and have a customer relations nightmare on their hands as a result…
@John – I’m a Hilton Diamond (from status match) and they only offered to match me to Hyatt Platinum and they specifically said that they are only matching SPG Platinums to Hyatt Diamond
This was an email I got yesterday
Dan – That proves my point that “they are making up rules as they go”, or they may have “forgotten” to mention that they will match if your sent the email prior to noon on 11/20. I would press them if you did…
Not too late got this today 12/11/15, I am spg plat
Dear Richard M****,
I hope that this message finds you well.
It is my pleasure to inform you that we have upgraded your account to Diamond until February 2017. Your Hyatt Gold Passport number is **********. You will begin to enjoy the many benefits of the Diamond status such as guaranteed availability 48 hours prior to arrival, four confirmed Diamond Suite upgrade awards per year, as well as 30% bonus points per stay among many other wonderful benefits.
You may maintain this tier going forward by completing 25 eligible stays or 50 qualifying nights between January 1 – December 31, 2016.
Please let me know if you have any questions. Welcome to Hyatt Diamond!
Not too late indeed.
It is my pleasure to inform you that we have upgraded your account to Diamond until February 2017. You will begin to enjoy the many benefits of the Diamond status such as guaranteed availability 48 hours prior to arrival, four confirmed Diamond Suite upgrade awards per year, as well as 30% bonus points per stay among many other wonderful benefits.
You may maintain this tier going forward by completing 25 eligible stays or 50 qualifying nights between January 1 – December 31, 2016.
submitted 12/7