On a recent flight from San Francisco to New York on Delta in Business Class, the dinner menu had three meal choices for customers to choose from, however that is if you were seated in the first row, as they kept running out of meal choices as they got further back into the cabin. I was on a 757-200ER with 16 seats in business class.
Dinner Choices Included:
- Beef Tenderloin (dijon roasted garlic crusted beef, sweet potato, fontina gratin, sautéed spinach, pine nuts)
- Cedar-Planked Salmon (honey balsamic glaze, shiitake mushroom and arugula salad)
- Penne Pasta (basil pesto, sautéed broccoli rabe*, marinated grape tomatoes, offered with parmesan)
On this flight, meal orders were taken from front to back, and it appeared that everyone in the first row got their first choice. As they got to the 2nd row in business class, they had already run out of the Salmon entrée. As I was seated in the third row my choices were the beef tenderloin or the pasta, which I chose the beef. However, moving back to the 4th row, all that was left was the pasta entrée, which I could tell those passengers didn’t want and some skipped dinner all together.
My question is, is it common for airlines to cater the exact number of entrees of business class passengers, and not have any extra? I know the crew also had a meal on this flight, which appeared to be the same meal being served upfront. Could it be that they wanted the salmon and took theirs before asking the passengers?
I was able to redeem a regional upgrade for my business class seat, but on these transcontinental routes, Business Class can be over $4,000. If you’re paying that much for a ticket, you’d expect to have your meal choice available.
Have you been denied your first or even second choice meal choice before on a flight? If so, how do you feel about this.