Ever wonder why hotel maids appear to be so aggressive wanting to clean your hotel room during your stay? On a recent stay at a NYC hotel, I left the do not disturb sign on my door, and was literally ran down by the maid asking if she could clean my room and why I didn’t want the room serviced.
I explained I was just there for a few nights and didn’t need service. She asked if she could bring extra towels or even make the bed. I finally obliged and let her service it, but it made me wonder why she was so aggressive wanting to clean the room.
It turns out that in NYC and other cities as well, the maids or room attendants, have what is called a Leave Early Program. Let’s say they’re assigned to clean 12 rooms for the day. If they finish all their rooms, they can leave 2 hours early and still get paid for the whole day. So if your room is one of the rooms they are supposed to clean and you have a DND sign on it, they won’t be able to finish their quota and thereby not able to leave early.
You might think that they have other rooms they can clean, but most hotels staff every room to be cleaned, so they don’t have extra rooms they swap for, if their assigned ones have do not disturb signs.
Some hotels that offer Make a Green Choice, where you can earn bonus points for declining housekeeping, guests let the hotel know at check-in if they want to participate, so these rooms aren’t assigned to be cleaned for the day.
Do you decline housekeeping service during your stay? Have you ever experienced an aggressive maid trying to clean your room after saying you didn’t need any service?