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Recently, staying at a NYC hotel, I had a Do Not Disturb sign on my door, however was surprised when the maid knocked on the door and entered the room. She claimed that the hotel policy is they are allowed to break the signs after 12pm, even for guests staying over and not checking-out.
We recently wrote about Why Hotel Maids are So Aggressive to Clean Your Room, which has to do with a Leave Early Program that many hotels have. Let’s say they’re assigned to clean 12 rooms for the day. If they finish all their rooms, they can leave 2 hours early and still get paid for the whole day. So if your room is one of the rooms they are supposed to clean and you have a DND sign on it, they won’t be able to finish their quota and thereby not able to leave early.
However at the end of the day if you have a do not disturb sign on the door, do you think it’s acceptable for a maid to enter in the afternoon, or should it be honored?
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