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Southwest Airlines announced they’ll stop serving peanuts onboard their flights as of August 1, 2018, in order to be mindful of the impact of those customers with peanut/peanut-dust related allergies.
The airline is closely looking at their onboard offerings and even says that snack testing is underway now, so stay tuned for future updates, to see what new items we can expect to see onboard.
Here’s what Southwest adds:
We love peanuts at Southwest Airlines—we always have and we always will. Unfortunately, peanuts don’t love all of our Customers. To provide the best Hospitality and outstanding Customer experience for everyone, including those with peanut-related allergies, we’ll no longer serve peanuts beginning August 1.
Of course, we didn’t take this decision lightly. Peanuts are a huge part of our heritage. But at the end of the day, no one can argue that it’s our People and the Hospitality you deliver that set us apart, far more than peanuts ever could. When all our Customers—those with peanut-related allergies included—feel welcomed, cared for, and appreciated, that’s a hospitable environment. On top of that, recent research shows that Customers associate Southwest Airlines with our Heart more than our peanuts. That’s a win in my book.
Approximately 2% (6.5 million) of the U.S. population has a peanut or tree nut allergy, and up to 50% of those with peanut allergies also have nut allergies, so Southwest has decided its in their best interest to no longer serve peanuts.
The airline also allows customers with peanut and peanut-dust allergies to preboard so that they can wipe down seats and tray tables, which is something you might know.
Currently they rotate between Lightly Salted Peanuts and Honey Roasted peanuts, however at the end of the month these options will be no longer.
What are your thoughts about Southwest Airlines removing peanuts from their flights? Feel free to share your thoughts in the comments below.
Hat Tip: CBS Dallas / Fort Worth
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