How to Check Delta Ticket Refund Status

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With thousands of flights being cancelled everyday due to the COVID-19 pandemic, airlines are being forced to refund passengers for their tickets. With so many refund requests, the time it’s taking for airlines to issue these refunds have increased and are now taking several weeks depending on the carrier.

If you’ve requested a refund for your Delta Air Lines cancelled flight either online or over the phone you should be given a refund request number, which you’ll want to hang onto, as this will be needed when checking the status of your refund online.

How to Check a Delta Ticket Refund Status:

  • Head over to the Check Refund Status page
  • Complete the information which includes first and last name, ticket number, and refund request number
  • Click continue and you’ll then see the refund request pop up and it should include the amount and the status

If your status shows pending this means Delta hasn’t issued the refund yet, so you’ll want to keep checking back. They’ve been advising they’re issuing refunds within 21 business days, which is essentially 30 days taking in to account weekends.

Once the refund is issued, it will likely take another few days for the statement to appear on your credit card. If you still have any questions you can contact the Delta Refund department by phone at 1-800-847-0578 Monday through Friday 8am – 7pm ET.

Have you’ve been refunded for your Delta cancelled flights yet? Feel free to share below with any questions you have.

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Comments

  1. Any idea who I would contact about cancelling a flight on WestJet but using redeemed skymiles points?

  2. i called for the refund on march 18 DL says it will take 21 business days or more but DOT says 7 days????

  3. I requested a refund March 19, but still haven’t received. I am waiting until it hits 30 business days to call in though.

  4. I requested a refund and the trip was in March. Please notify me as to whether I will receive one or if I only get sky miles or a credit?

  5. Thanks for the post.
    I requested refund 08Apr, status: pending
    So it’s been more than 21 business days. Is the only recourse to call?

  6. I requested refund from Delta on April 12 but still showing Pending on May 22. Do you know what is the next step if I don’t receive the refund in next 10 days?

  7. I requested my refund on May 12TH 2020 and the system keep saying that they are working on March request but yet you told me to give it 30 days. 30 days is almost up and most returns are 7 to 14 business days which have already passed. Do you know about when i will get my refund as i purchased 2 tickets.

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