Southwest Airlines Resumes Limited Inflight Service

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Southwest Airlines is slowing adding back amenities that they’ve slashed due to the COVID-19 pandemic, with the first being canned water and a snack mix onboard all flights over 250 miles. Presently, the airline isn’t offering any sort of service onboard.

Limited snack and beverage service on flights over 250 miles beginning May 22 

Starting May 22, we will begin serving cans of water with straws, and a snack mix on flights over 250 miles. Cups and ice will be available upon request. For all other flights, snack and beverage service is still temporarily suspended to limit Customer and Flight Attendant interactions.

Our desire to continue providing Southwest Hospitality is as strong as ever, and our entire Team truly appreciates your understanding of the difficult decisions we need to make during these uncharted times.

We reached out to Southwest who shared that cups of ice will be available upon request to passengers.

Bottom Line

Adding back canned water and a snack mix onboard their flights is a far cry from what the carrier used to offer, however it’s a step in the right direction. It’s possible that the airline could expand to offering cans of sodas in the coming weeks or even bringing back alcohol onboard.

What makes Southwest Airlines service unique compared to the other large carriers is that the flight attendants serve drinks from a tray vs a cart. At Southwest, to take an order, bring snacks, and bring a drink that’s three separate passes through the cabin vs. another airline who uses cart that could all be accomplished with a single pass.

What are your thoughts about Southwest Airlines slowing resuming inflight services onboard their flights? Feel free to share your thoughts in the comments below.

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Comments

  1. What is this BS? Are we to believe that Coronavirus only exists in cans of soda and beer? They’re trapped in the same metal tube with us. There has never been a reason to not have inflight “service” (term loosely used). Now if were talking about AA and United where their inflight “service” entails f/a’s sitting in the galley the whole flight and b**ching about the company then I’d love to here their inflight recovery plan!

  2. Hi, I’m Kisaan. I’m very impressed with that blog. Such a very interesting and knowledgeable article to read. thanks for sharing!! Keep posting.

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