Flying Delta One JFK-SFO During the Pandemic

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On a recent trip from New York’s John F. Kennedy (JFK) to San Francisco (SFO), I decided to use a Regional Upgrade certificate to confirm into the Delta One business class cabin at booking.

Delta has started bringing back some inflight services depending on route and being that this was a transcontinental Delta One flight, I would receive a hot meal. Long are the days of pre-departure beverages, amenity kits, warm chocolate chip cookies, or ice cream sundaes. Perhaps one day these will return, but all are still suspended.

This JFK-SFO flight was operated by a recently refreshed 767-300ER aircraft, which meant mood lighting, new interiors, and a Premium Select cabin. However, in Delta One, there’s minor updates to the seats at all.

Onboard, there were 26 Delta One seats, 18 Premium Select seats, 21 Comfort+, and 151 Main Cabin seats. Premium Select is an entirely new cabin, and is currently being sold as Comfort+, meaning if you’re a Platinum or Diamond Medallion you can reserve this at time of booking.

Delta One Business Class SFO-JFK

Waiting at your seat you’ll find a pair of headphones, and small bottle of Delta branded bottled water.

For the meal service, the flight attendant had passengers scan a QR code which had the menu options. I ordered the short rib, which is pictured above. The entire meal was served at one-time, whereas dessert was offered by the dessert trolley and would have ice-cream sundaes.

One positive is that glassware is back in the Delta One cabin on transcontinental flights. Glassware is still not being offered on domestic first class flights, so hopefully this is a sign that it’s coming back soon.

Bottom Line

Being onboard a renovated 767-300ER with mood lighting was nice, however when it comes to the food and beverage offerings, Delta still has a long way to go on bringing back pre-pandemic offerings.

Previously waiting at your seat would be an amenity kit which isn’t being offered on these flights, and you would be greeted with a choice of sparkling wine or orange juice. Now you’ll have to sip on your Delta bottled water until the inflight service begins.

Flight attendants took both meal and drink orders once in the air, and both were served together. Previously, there would be a more formal beverage service served from a beverage cart.

Dinner service was served all together including the dessert. The dessert trolley is also suspended so don’t expect a made to order sundae to be offered. Lastly, one of my personal highlights is the warm chocolate chip cookies, which aren’t being served at this time.

If you’re used to a pre-pandemic Delta One inflight service, then you’ll want to temper your expectations otherwise you’ll be disappointed. Here’s to hoping Delta brings back more of their inflight offerings to Delta One in the coming months.

Compare this to pre-pandemic Delta One flights:

Have you flown Delta One domestically during the pandemic? Feel free to share your thoughts in the comments below.

Editorial Note: Opinions, analyses, reviews or suggestions expressed on this site are those of the author’s alone, and have not been reviewed, approved or otherwise endorsed.

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Comments

  1. In one sentence you say the meal is served all at once and then later you say the desert trolly is currently suspended. Seriously this entire article would barely get a C in a first year high school English comp class. I got done reading this article and thought “what did I just read?”. Be better or get someone to proof read your postings.

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