Last weekend, I was departing Las Vegas and arrived to the airport just over an hour before my flight. I made it through security with Pre-Check in about 5 minutes, and made it to the Las Vegas Centurion Lounge an hour before my flight. However, I would never actually make it into the lounge.
When I approached the lounge, there was a line of about 20 people waiting to put their name on the list. 10 minutes later, I made it to the front and was added to the list.
I was told the wait would be 15-20 minutes. Sure enough 20 minutes later, I received a text that I would be able to enter the lounge.
The only thing is boarding already started for my flight as it was 30 minutes later, so I wasn’t able to even use the lounge to grab a quick snack or drink, which begs the question should the Centurion Lounges make guests wait to enter.
In all my times accessing Delta Sky Clubs, I’ve never been turned away despite sometimes the lounges being packed. I can still come in and grab something to eat.
This isn’t the first time the Las Vegas Centurion Lounge had a long wait to enter, as back in May Outrageous: Centurion Lounges 45+ Minute Wait Times
So despite arriving to the lounge an hour before my flight, I was never able to actually use the lounge, which seems like that could be the intent of American Express. It’s quite frustrating to pay $550 (soon to be $695) not to be able to enter airport lounges that American Express runs.
Hopefully the Delta Sky Club Planned for Las Vegas (LAS) Airport helps with the crowds at the Centurion Lounge once it opens next year.
Do you think the Centurion Lounges should make folks wait to enter or should they just let everyone in regardless of how busy the lounge is? Feel free to share your thoughts in the comments below.